Returns & Exchanges

At Waldor & Co., we offer a 30-day return policy for all unworn and original-condition items to ensure you are completely satisfied with your luxury timepiece or jewelry. We provide free returns and exchanges globally to make your shopping experience as seamless as the design of our products.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original luxury packaging and ensure all protective films and tags are intact before sealing the shipping box.

3

Attach the Label

Download and print the pre-paid return shipping label provided by our portal and securely affix it to the outside of your package.

4

Drop Off and Refund

Hand over the package to the designated courier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing